These Website Terms and Conditions (“Terms”) govern your access to and use of VibeAssist (the “Service”), operated XIG Australia Pty Ltd ABN 58 684 707 266 (“we”, “us”, “our”). By creating an account or otherwise using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility and accounts
You must be at least 16 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly of any unauthorised use.
2. Acceptable use
You agree not to, and not to allow anyone to:
- use the Service for any unlawful purpose or in violation of any applicable law;
- reverse engineer, decompile, scrape, or attempt to extract source code, models, or training data;
- upload malware, attempt to gain unauthorised access, or interfere with the integrity or performance of the Service;
- resell, sublicense, or otherwise commercially exploit the Service without our written permission;
- submit content that is illegal, infringing, defamatory, harassing, hateful, or sexually exploitative;
- use the Service to build a competing product or train a competing AI model.
3. Your content
You retain all ownership rights in the project ideas, briefs, code, prompts, attachments, and other materials you submit to the Service (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and display Your Content solely to operate, secure, and improve the Service for you. We do not use Your Content to train foundation models.
You represent that you have all rights necessary to submit Your Content and that it does not infringe any third-party right.
4. AI features and outputs
The Service uses third-party AI providers (such as model gateways) to generate tasks, summaries, prompts, and other outputs (“AI Outputs”). AI Outputs are provided on an “as is” basis, may be inaccurate or incomplete, and must be reviewed by you before being relied upon. You are solely responsible for verifying AI Outputs and for any decisions made on the basis of them. As between you and us, you own AI Outputs generated for you, subject to the underlying model provider’s terms.
5. Subscriptions, billing, and refunds
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle will appear as the seller on your payment statement and is responsible for collecting payment, charging applicable taxes, issuing invoices, and processing refunds.
Paid plans are billed in advance. Subscriptions renew automatically at the end of each billing period unless cancelled before renewal. Trial periods convert to paid plans automatically unless cancelled. Payment, billing, tax, cancellation, and refund mechanics are also governed by the Paddle Buyer Terms.
We offer a 30-day money-back guarantee on paid subscriptions. See our Refund Policy for details and how to request a refund through Paddle.
6. Beta features
The Service may include beta or experimental features that are clearly labelled. Beta features are provided without warranty, may be changed or removed at any time, and should not be relied upon for production use.
7. Third-party services
The Service integrates with third-party services (including GitHub, Lovable, AI model providers, and Paddle). Your use of those services is governed by their own terms and privacy policies. We are not responsible for the acts or omissions of third-party services.
8. Intellectual property
The Service, including all software, design, text, and trademarks, is owned by us or our licensors and is protected by intellectual-property laws. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you.
9. Suspension and termination
We may suspend or terminate your account at any time if you breach these Terms, create risk for us or other users, or if your account remains inactive for an extended period. You may stop using the Service at any time. Upon termination, your right to use the Service ends and we may delete Your Content after a reasonable grace period.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUTS WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR USD $100, WHICHEVER IS GREATER.
12. Indemnity
You agree to defend, indemnify, and hold us harmless from any claim, liability, or expense arising out of Your Content, your use of the Service, or your breach of these Terms.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified through the Service or by email. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
14. Governing law
These Terms are governed by the laws of New South Wales, Australia, without regard to its conflict-of-laws rules. The courts of New South Wales have exclusive jurisdiction over any dispute arising out of or related to these Terms.
15. Contact
Questions about these Terms can be sent to legal@vibeassist.app.